Privacy Policy

Introduction

This Privacy Policy explains how violet-crater collects, uses, stores, and protects your personal information when you visit our website or use our services. We are committed to ensuring your privacy is protected in accordance with applicable data protection laws in the United Kingdom.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address)
• Service preferences and consultation requests
• Financial information you choose to share during consultations
• Communication history with our team

We also automatically collect certain information when you visit our website:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• IP address (anonymized)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver the financial advisory services you request
• To communicate with you about appointments, follow-ups, and service updates
• To improve our website and service offerings based on user behavior patterns
• To comply with legal obligations and regulatory requirements
• To protect against fraud and unauthorized access

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract performance: Processing is necessary to fulfill our service agreement with you
• Legitimate interests: We process data to improve our services and ensure security
• Legal obligation: We process data to comply with financial regulations and tax requirements
• Consent: For optional communications such as newsletters or marketing (where applicable)

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With professional service providers who assist us in operating our business (accounting, legal counsel), under strict confidentiality agreements
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our clients or others

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Financial consultation records are typically retained for seven years in accordance with UK tax and accounting regulations.

Your Rights

Under UK data protection law, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site. You can control cookie preferences through your browser settings. For more details, please see our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

violet-crater
47 Dale Street
Liverpool, L2 2HG
United Kingdom
Email: [email protected]